Oversee Endava’s global 24/7 SOC Team , located in EMEA/LATAM/APAC, who monitors and protects Client information assets, information systems, intellectual property, and security tooling utilized by Endava's SOC function
Coordinate monitoring of security monitoring tools and platforms
Establish operational foundations, defining metrics and KPIs to drive governance, quality, and efficiency. Influence and improve existing processes through innovation and operational change
Responsible for managing the creation and execution of playbooks, response plans, testing, incident alerting and response plans
Build and maintain strong relationships with Peers and Stakeholders as part of our security services
Work with an outside vendor, consultants, or experts as appropriate for managed services or implementation of new technologies supporting Endava’s SOC function
Keep current with the latest vendor updates, expansion opportunities, and technology directions
Ensure incident identification, assessment, quantification, reporting, communication, mitigation and monitoring
Ensure compliance to SLA, process adherence and process improvisation to achieve operational objectives