WHAT ARE WE LOOKING FOR?
We are looking for an experienced Delivery Manager/Partner to help grow our US Banking and Financial Services business and help our clients succeed. In this role, you will oversee one or more client accounts and will serve as the Clients’ primary point of contact and trusted advisor. You will coordinate proposal development and contract flow, ensure project delivery, and manage the overall commercial health (P&L) of accounts.
Our Delivery Partners are team players that interact with all departments and business units as well as our clients; strong emotional intelligence and the ability to develop rapport and foster trust are essential. You will work especially closely with sales teams on both new sales efforts and account growth efforts, as well as distinct delivery teams who are responsible for the day-to-day delivery of client engagements.
Your business acumen and industry knowledge will help to gain a strong understanding of the clients’ business challenges and proactively identify opportunities to help solve them. You will be expected to have working knowledge in Financial Services and be able to work with a broad variety of banks, credit unions, payments intermediaries and others in the financial services space.
In addition to industry knowledge and expertise, you must be comfortable guiding multiple distributed teams in a matrixed environment and be familiar with onshore/offshore/nearshore delivery models and associated trade-offs. This role serves as the owner of a set of accounts, serving as a critical role and juncture point between sales and delivery teams to drive overall success at both a project and client level.
This role has the opportunity for quick growth & promotion. There is an opportunity to focus on the broader scope of the department and manage a team of Delivery Managers and/or Delivery Partners.
Offer and Benefits: * Opportunity to work in a Global Organization
We are an equal opportunity employer and are committed to a diverse workforce. We are committed to a policy of equal employment and will not discriminate against an applicant based on their age, sex, sexual orientation, gender identity, race, colour, creed, religion, national origin or ancestry, citizenship, marital status, familial status, people with physical or mental disabilities, pregnancy or any other category protected under the laws we operate under.
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