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Chicago

Delivery Manager - Media

Project Delivery Management
 
 

Responsibilities

WHAT ARE WE LOOKING FOR?

We are looking for an experienced Delivery Manager to help grow our U.S. business and help our clients succeed. The Endava Delivery Manager will oversee one or more client accounts focused within our Media Industry Vertical and will serve as the Clients’ primary point of contact and trusted advisor. The Delivery Manager will coordinate proposal development and contract flow, ensure project delivery, and manage the overall commercial health (P&L)of accounts.
 
The successful Delivery Manager is a true team player that will interact with nearly all Endava departments and business units as well as the client; strong emotional intelligence and the ability to develop rapport and foster trust are absolutely essential.
 
The Delivery manager’s business acumen and industry knowledge will help to gain a strong understanding of the clients’ business challenges and proactively identify opportunities to help solve them.
 
Candidates should have a strong understanding of Agile software engineering practices and benefits and a deep experience delivering multiple concurrent and complex software projects or products. Candidates should be comfortable leading multiple distributed teams in a matrixed environment and be familiar with onshore/offshore/nearshore delivery models and associated trade-offs.
 
The candidate for this role should have considerable experience in one or more of the following
Media Industry
Domains: * Advertising

  • Publishing
  • Broadcasting
  • Gaming

 
This role has the opportunity for quick growth & promotion. There is an opportunity to focus on the broader scope of the department and manage a team of Delivery Managers and/or Delivery Partners.  
 
RESPONSIBILITIES

  • Partner with the sales team, delivery units, and business unit head to shape winning proposals for new and existing clients.
  • Coordinate responses to “requests for information” and “requests for proposal.”
  • Serve as the common thread from proposal to implementation and manage the transition from bid to project.
  • Coordinate and usher contracts through relevant business processes.
  • Meet with project teams and clients. Oversee and ensure successful delivery of Levvel (And Endava Company) commitments.
  • Manage, communicate, and address project/account issues and risks.
  • Assess and deploy staffing changes as appropriate.
  • Find the balance between client, Team, and Levvel (An Endava Company) needs and consistently deliver win-win solutions.
  • Partner with Sales to develop and execute account plans. -Recommend investments and opportunities for account growth and leverage capabilities and the full scale of the Levvel (An Endava Company) team to help the client succeed.
  • Accurately forecast revenue and expenses for the account(s) and ensure the financial health of the account.

 

Qualifications and Experience

REQUIREMENTS

  • 6-8+ years of experience delivering software projects and/or products.
  • Software or product delivery in non-client facing roles is a plus.
  • Business relationship management experience is a plus.
  • Bachelor’s Degree from an accredited university or commensurate experience.
  • Service-oriented and able to deliver with high customer satisfaction.
  • Strong emotional intelligence and relationship building.
  • Team player –Hungry, Humble, Smart-Strong verbal and written communication.
  • Posses strategic perspective to focus on the big picture and objectives.
  • Leadership skills to motivate distributed and matrixed teams.
  • Strong project management methods, techniques, and tools for effective management from initiation to implementation.
  • Proficient in software delivery methods and use of tools and key deliverables such as structured reviews, technical diagrams, user stories, test plans, and business cases.
  • Contract negotiation and contract management methods/techniques.

 

About Endava

We are a global public technology company with over 22 years of experience working with some of the biggest global names in payments, banking, financial services, insurance, media, technology, and more. Through Digital Evolution, Agile Transformation, and Automation solutions, Endava helps its clients be more engaging, responsive, and efficient by supporting them from ideation to production.  

Endava has over 10,000 employees located in offices in North America and Western Europe and delivery centers in Romania, Moldova, Bulgaria, Serbia, Macedonia, Argentina, Uruguay, Venezuela, and Colombia. Along with investing in long-term customer relationships, Endava recognized the importance of providing rewarding and challenging careers for people and, by doing so, has established itself as the employer of choice in certain regions.  
 

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