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Parana

Oracle HCM Support Engineer

Internal IT
 
 

Responsibilities

  • Engage with internal business users across different business functions to analyze and address reported system issues related to HR operations (Core HR, Absences, Time Cards, Compensation Management)
  • Resolve incidents/requests and taking ownership of BAU (Business as Usual) activities
  • Provide best practice advice and guidance to the end-user
  • Ensure technical/process documentation is maintained
  • Assist other team members to deliver new requirements received from the business

 

 

 

Qualifications and Experience

•             Minimum 1 year work experience of Oracle HCM / other Human Capital Management (eg: SAP S/4HANA, Workday) system

•             Hands on experience in an application support position  

•             Understanding of HR operations/processes

•             Bachelor’s degree in Business Informatics is desirable

•             Good understanding of general technology and database concepts

•             Proactive attitude, team player and willing to learn

•             Ability to communicate effectively in English & Spanish both written and spoken

•             Confident in MS Excel

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