Influence: Interacts with and influences department/project team members. Frequent external contact with customers and suppliers. In predictable and structured areas may supervise others. Decisions may impact work assigned to individual/phases of project.
Complexity: Broad range of work, sometimes complex and non routine, in variety of environments.
Autonomy: Works under general supervision. Uses discretion in identifying and resolving complex problems and assignments. Determines when problems should be escalated to a higher level.
Business skills: Understands and uses appropriate methods tools and applications. Demonstrates analytical and systematic approach to problem solving. Takes initiative in identifying and negotiating appropriate development opportunities. Demonstrates effective communication skills. Contributes fully to the work of teams. Can plan, schedule and monitor own work (and that of others where applicable) competently within limited time horizons and according to health and safety procedures. Is able to absorb and apply new technical information. Is able to work to required standards and to understand and use the appropriate methods, tools and applications. Appreciates wider field of information systems, how own role relates to other roles and to the business of the employer or client.
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