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Medellín

Senior AM Engineer L3 (Devops with Java/Python)

Application Management
 
 

Responsibilities

  • As part of the Level 2 support team, ensure all the support tickets received from the Level 1 support 
    desk guys are: categorized, solved, or escalated to the Level 3 support team using the JIRA Service 
    Management Tool.
  • Working closely with internal clients, technicians, and managerial staff
  • Developing small solutions to day-to-day needs and automating tasks.
  • Software Bug Fixing, mostly routing, and configuration related using Java or Python 3
  • Support for application release and monitoring, using tools like Datadog, Amazon CloudWatch, and Kibana.
  • Lead the Release Management process, being the owner of the release Branch using Github, Jenkins, and scripting.
  • Lead two more teammates, ensuring good communication with other teams.
  • Client facing (Backoffice)

 

Qualifications and Experience

Whole hands-on experience: In an enterprise-level project, on that technology. Worked on it and can set 
it up, from scratch, in a new project.
• Ticketing management experience and service workflow system
• Skills on AWS IaaC toolkit (Lambda, S3, SQS, Dynamo dB, EC2, Systems Manager, API Gateway)
• CRUD in Database DynamodB or another NoSQL database. Read in another SQL database.
• Algorithms, Scripting, Techniques & Data Structures
• Build, deploy, and environments configuration
• Excellent data analysis, including statistics and forecasting.
• Understanding of programming algorithms focused on troubleshooting and finding bugs.
• Experience reading logs for troubleshooting.

  • Java or Python 3
  • Github
  • DataDog
  • Amazon Cloudwatch
  • Kibana
  • Terraform
  • Jenkins

• Nice to have previous experience as Backend support Developer

• English proficient B2.

 

About Endava

Endava is reimagining the relationships between people and technology. For the past 20 years it has helped some of the world's leading Finance, Insurance, Telecommunications, Media, Technology and Retail companies accelerate their ability to take advantage of new business models and market opportunities. We have more than 8200 employees located in close to client locations in Denmark, Germany, Netherlands, United Kingdom, United States and nearshore delivery centers in the EU: Romania, Bulgaria, Croatia and Slovenia; Central European Countries: North Macedonia, Moldova, Serbia and Bosnia and Herzegovina; Latin America: Argentina, Colombia, Uruguay and Venezuela.

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