Responsibilities
Endava exists to build an environment that breeds success by, in the first place, enabling our people to be the best that they can be and, in the second place, caring for our customers as individuals.
The thing is... we are growing, and fast! If you want to take your career to the next level, this opportunity might be ideal for you. We are looking for a Support Engineer who wants to continue reimagining the future of technology with us by delivering excellent quality work while, at the same time, keep on growing as a professional and being an outstanding teammate within a people-oriented environment because for us, at the core, is all about the people!
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Qualifications and Experience
AM Engineers are responsible for designing and setting up an organization's networked computing infrastructure, ensuring that the system runs smoothly and efficiently, and resolving any technical issues that may arise.
For this position you need:
- Bachelor's degree in computer science, information technology, information systems, or similar.
- A minimum of 2 years experience as an applications engineer.
- Proficiency in programming languages, such as JS, SQL, .NET, and C.
- Extensive experience in deploying, optimizing, and maintaining software.
- Excellent analytical and problem-solving skills.
- Customer Service, collaboration, communication, organizational, time management and interpersonal skills.
Tasks and responsibilities:{}
- Overseeing the development and installation of new networking and computing infrastructures.
- Selecting the best possible solutions using knowledge of a wide range of available technologies.
- Monitoring systems in the existing network to ensure there are no productivity set-backs.
- Installing and configuring operating systems and application software.
- Implementing best practices for system security and data backups.
- Anticipating potential issues or bottlenecks and identifying possible solutions.
- Troubleshooting and resolving all technical issues when they arise.
- Provide clients with technical support as needed and relay information to our development teams for ongoing maintenance and update needs
- Optimize applications by integrating new technologies and performing upgrades.
- Perform diagnostic tests and debugging procedures while improving code and re-designing tasks
- Document development processes, procedures and application version histories
- Extensive experience in deploying, migration, optimizing and maintaining software
- Excellent analytical and problem-solving abilities
- Exceptional customer service and interpersonal skills
- Keep up with advancements in application engineering and new technologies