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Sr Devops Support Engineer (Consultant)



  • Your main responsibility will be to support highly available production environments in the cloud by resolving issues, analyzing system behavior and performance
  • Respond to and resolve customer technical tickets within specified SLA terms
  • Responsible for providing ongoing service support and system administration tasks
  • Increase system efficiency through scripts, templates, blueprints, workflows, CI/CD orchestration tools, and other automation technologies
  • Automate the provisioning of cloud resources
  • Implement monitoring and security baselines for existing cloud environments
  • You will be working closely with the Infrastructure Architects and the Dev teams in the design, engineering, and planning of the hosted Cloud infrastructure
  • Contribute to our existing knowledge base and team growth


Qualifications and Experience

  • Good communication skills, both verbal and written
  • 5+ years of working in the IT Domain
  • 3+ years of experience working with public cloud platforms
  • Extensive knowledge of Containerization and Orchestration Technologies
  • In-depth knowledge of one of the following cloud platforms: AWS, MS Azure or GCP
  • Production experience with AWS, Azure & GCP, Kubernetes, and working with CI/CD pipelines
  • Production experience in designing automation pipelines with Gitlab
  • Experience with developing automated cloud infrastructures (Ex: GCP Cloud Deployment Manger, ARM, AWS CloudFormation, Terraform, Ansible etc.)
  • Linux systems administration, configuration, troubleshooting and automation
  • Functioning knowledge of SQL (Ex: MySQL, Aurora) and NoSQL database systems (Ex: Redis, Mongo)
  • Solid understanding of the change management process

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