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Oracle HCM Support Engineer

Internal IT


• Engage with internal business users across different business functions to analyze and address reported system issues related to HR operations (Core HR, Absences, Time Cards, Compensation Management)
• Resolve incidents/requests and take ownership of BAU (Business as Usual) activities
• Provide best practice advice and guidance to the end-user
• Ensure technical/process documentation is maintained
• Assist other team members to deliver new requirements received from the business


Qualifications and Experience

• Work experience with Oracle Fusion HCM is a plus
• Hands-on experience in an application support position  
• Understanding of HR operations/processes
• Bachelor’s degree in Business Informatics is desirable
• Good understanding of general technology and database concepts
• Proactive attitude and a team player
• Ability to communicate effectively in English both written and spoken
• Confident in MS Excel

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