Job Details

Responsibilities

Developing new modules and business flows in ServiceNow Application;
Fixing defects in ServiceNow modules;
Adapting existing ServiceNow modules and business flows to changing customers’ business needs;
Administration and configuration of existing ServiceNow modules;
Writing of documentation and procedures/ documenting the source code with comments and writing technical documentation;
Implementing corrective actions;
Reporting on progress, issues and problems to the supervisor;
Providing lessons learned and giving suggestions to optimise the work processes

ServiceNow Development experience
ServiceNow administration experience
Experience in using Javascript, HTMl and CSS or other functional programming languages
CSA Certification
Familiar with Service Oriented architecture and web services integration (SOAP, WSDL, REST)
Familiar with LDAP, MS Active Directory, ADFS
Integration (interfacing) of enterprise software systems
Familiar with ITIL methodology and procedures
Able to follow, update, and create documentation
General support, administration and maintenance of ServiceNow
Strong Communication & Interpersonal skills
Fluency in English

Nice to have: