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Head of Business Systems

Internal IT


  • Lead and develop service support capabilities for a wide set of applications and technologies within the Internal Tech Business Systems function. 
  • Drive forward the wider Internal Tech strategy and ensure that all systems, processes, and data provide a platform capable to support Endava’s growth plans
  • Assist with defining appropriate delivery model, directives, and guidelines for the Business Systems function
  • Ensure that all compliance requirements/controls are designed, implemented, operated, and presented in a timely and organized fashion
  • Support all existing and future mergers and acquisitions application needs, the integration and/or adoption of existing /future technology landscapes
  • Monitor and manage the performance of applications support activity, define metrics & KPI, perform monthly reporting
  • Manage capacity modelling and forecasts activities within the designed budget
  • Ensure alignment with the local DU’s & disciplines heads
  • Identify training needs and development plans in collaboration with internal disciplines 
  • Identify & drive Business Systems automation/process improvements 


Qualifications and Experience

  • 10+ years of previous experience in managing application support/development services
  • Knowledge of IT trends, software development practices, delivery models (e.g. SaaS applications, clouds Business model)
  • Practical experience in IT product/service management
  • Compliance & Risk management (experience of running effective controls: eg SOX, SOC II)
  • Strong financial acumen combined with a strategic approach, focused on Business value
  • Demonstrated management experience with large/remote teams
  • Strong interpersonal skills with the ability to lead and motivate a team of professionals
  • Proven project management and leadership skills


About Endava

Endava is reimagining the relationship between people and technology. For the past 20 years it has helped some of the world’s leading Finance, Insurance, Telecommunications, Media, Technology, and Retail companies accelerate their ability to take advantage of new business models and market opportunities. We have more than 7 400 employees located in close to client locations in Denmark, Germany, Netherlands, United Kingdom, United States and nearshore delivery centers in the EU: Romania, Bulgaria; Central European Countries: North Macedonia, Moldova and Serbia; Latin America: Argentina, Colombia, Uruguay and Venezuela.

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