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Security Operations Center (SOC) Manager



  • Oversee Endava’s global 24/7 SOC Team , located in EMEA/LATAM/APAC, who monitors and protects Client information assets, information systems, intellectual property, and security tooling utilized by Endava's SOC function
  • Coordinate monitoring of security monitoring tools and platforms
  • Establish operational foundations, defining metrics and KPIs to drive governance, quality, and efficiency. Influence and improve existing processes through innovation and operational change
  • Responsible for managing the creation and execution of playbooks, response plans, testing, incident alerting and response plans
  • Build and maintain strong relationships with Peers and Stakeholders as part of our security services
  • Work with an outside vendor, consultants, or experts as appropriate for managed services or implementation of new technologies supporting Endava’s SOC function
  • Keep current with the latest vendor updates, expansion opportunities, and technology directions
  • Ensure incident identification, assessment, quantification, reporting, communication, mitigation and monitoring
  • Ensure compliance to SLA, process adherence and process improvisation to achieve operational objectives


Qualifications and Experience

  • Minimum of 5 years successfully leading, managing and developing international high-performance teams
  • Minimum of 5 years progressive experience within a Security function
  • Proven track record of maturing and growing SOC capability
  • Proven track record of running and leading an international SOC, ideally in Managed Services
  • Experience in Security Incident Management & response including senior stakeholder management
  • Hands-on experience in information security technologies such as SIEM, EDR, IDS/IPS, Cloud Security or other related technologies
  • University Degree in computer science, information technology, cyber security, other related fields or equivalent experience
  • Professional information security certification - such as CISSP, CISM, etc.
  • Work experience and knowledge of industry standards such as HIPAA, NIST, CIS, SANS, COBIT, OWASP and ISO standards
  • Knowledge of Cloud Technologies (AWS/MS/Google)
  • Knowledge of traditional infrastructure such as Windows & Linux based systems and networking
  • Broad understanding of the current threat landscape
  • Broad understanding of industry best practices
  • Up-to-date knowledge and understanding of Next-Gen Security Tooling
  • Full professional proficiency in English
  • Excellent skills in communication at Senior Management Level
  • Experience in Line management of teams bigger than 10 FTE

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