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Linux Support Engineer



• Offering 3rd line support - Investigating and fixing problems escalated from 2nd line support
• Discussing problem resolution with client and internal managers
• Analyzing and making changes to infrastructure to improve performance
• Ensuring the correct set-up of monitoring systems
• Maintaining and improving support information and documentation
• Mentoring junior technical staff
• Occasional involvement in installation projects (including travel to other countries)


Qualifications and Experience

• Linux server administration skills (preferably Centos/RHEL)
• Scripting experience (any of shell/perl/python)
• Understanding of TCP/IP networking and diagnosis
• Performance analysis and monitoring
• Excellent standard of English language both verbal and written
• Experience of supporting database platforms (Oracle / MySQL)
• Networking device experience – switching and routing
• Load balancer experience


Additional Information

  • Fast paced international environment
  • Work in projects for some of the biggest brands worldwide
  • Discover multiple career development opportunities (coaching, trainings, certifications, conferences)
  • Access tools that drive continuous learning
  • Get involved in multiple initiatives that drive Technical Excellence
  • Supportive, friendly and healthy work environment
  • English language courses
  • Private health insurance
  • Sport membership reimbursement
  • Fidelity holiday days
  • Endava referral bonus
  • Flexible working hours

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