Analyze system behavior and performance management for large production environments
Making sure customer Cloud Platform remains optimal from operational efficiency viewpoint through scripts, templates, blueprints, workflows, CI/CD orchestration tools, and other automation technologies.
Working closely with the Infrastructure Architects and Development teams in the design, engineering, and planning of the hosted Cloud infrastructure
Participate in the technical on-boarding process for new clients
Act as a technical escalation point and provide technical guidance and advice for the other members of the operational team
Implement monitoring and security baselines for existing cloud environments.
Troubleshooting customer environments and applications
Contribute to our existing knowledge base and team growth